At CastineVille Homes Limited, we are committed to delivering professional, transparent, and ethical real estate services. These policies have been designed to outline our responsibilities, protect our clients’ interests, and set clear expectations for all parties involved.
- Advisory Role
- Our primary role is to provide professional advisory services in real estate transactions.
- We offer guidance, expertise, and information to help clients make informed decisions.
- Advice is based on available information and our best professional judgment at the time.
- Independent Verification
- While we take reasonable steps to verify property details provided by owners,
- We do not guarantee the accuracy, completeness, or authenticity of such information.
- Clients are strongly encouraged to conduct independent research and due diligence before making commitments.
- Non-Indemnification for Misrepresentations
- Property owners are solely responsible for the accuracy and truthfulness of the information they provide.
- CastineVille Homes Limited does not indemnify or accept liability for false claims or misrepresentations.
- Clients are advised to rely on their own judgment and, where necessary, seek legal advice.
- Client’s Independent Search and Research
- Clients must take responsibility for assessing the suitability, condition, and legal status of any property.
- We may provide useful resources, contacts, and support, but final verification rests with the client.
- Clients are expected to confirm full satisfaction with their findings before completing any transaction.
- Refund Policy
- In the event of a refund request, we will engage with property owners or developers to explore possible resolutions.
- Final decisions on refunds rest solely with the property owners/developers.
- Clients are expected to have conducted thorough due diligence and confirmed satisfaction prior to making payments.
- CastineVille Homes Limited will always act in good faith to facilitate favorable outcomes, but refund terms remain outside our direct control.
- Reserving Legal Rights
- If a client bypasses CastineVille Homes Limited and engages a property owner directly to finalize a transaction initially introduced by us,
- We reserve the right to pursue legal action to protect our interests.
- Clients are expected to maintain honesty, transparency, and fairness throughout all dealings.
Important Notice
This policy provides a general framework for the principles guiding our services at CastineVille Homes Limited. It is not exhaustive, and clients are encouraged to:
- Review this document thoroughly.
- Seek clarification where necessary.
- Understand their responsibilities before engaging our services.
At CastineVille Homes Limited, our mission is to serve clients with integrity, trust, and professionalism. We sincerely appreciate your cooperation as we work together to achieve your real estate goals.
Introduction
At CastineVille Homes Limited, we are committed to safeguarding the privacy, integrity, and confidentiality of personal data entrusted to us by our clients, employees, and partners.
In compliance with the Nigeria Data Protection Regulation (NDPR), this policy outlines our principles, responsibilities, and procedures in handling personal data with the highest standards of security and transparency.
- Scope
This policy applies to all personal data collected and processed by CastineVille Homes Limited, whether in electronic form or hard copy.
It covers information gathered through:
- Our website
- In-person engagements
- Business operations
- Any other communication or engagement channels
- Data Collection & Processing
We collect and process personal data strictly for legitimate business purposes, including:
- Delivering real estate services to clients
- Managing human resources and employee records
- Complying with regulatory requirements
- Maintaining business relationships with partners
All personal data is handled in accordance with the following principles:
- Lawful, fair, and transparent processing
- Collection for specific and legitimate purposes only
- Data minimization – only relevant and necessary information is collected
- Accuracy and timely updates
- Retention only for as long as necessary for business or legal purposes
- Data Security
We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, alteration, loss, or disclosure.
- Access to sensitive data is restricted to authorized personnel only
- Third-party service providers are required to adhere to our data protection standards
- Data Subject Rights
CastineVille Homes Limited respects and upholds the rights of individuals under the NDPR.
Data subjects have the right to:
- Request access to their personal data
- Rectify inaccurate or incomplete data
- Request deletion of their data (subject to legal limitations)
- Object to or restrict certain types of data processing
- Request data portability, where applicable
- Data Breach Management
In the event of a data breach, CastineVille Homes Limited will:
- Immediately assess the nature and scope of the breach
- Take prompt action to mitigate its impact
- Notify affected individuals and relevant regulatory authorities in line with NDPR requirements
- Training & Compliance
- All employees undergo regular training on data protection best practices
- We conduct periodic audits and reviews to ensure compliance with this policy and applicable data protection laws
- Contact Information
For questions, concerns, or requests related to our data protection practices, please contact:
Name: Walter Ada
Email: castinevillehomes@gmail.com
Phone: +2349131636829
Conclusion
At CastineVille Homes Limited, data protection is a cornerstone of our ethical business practices.
We continuously evaluate and strengthen our policies to ensure ongoing compliance with the NDPR and to safeguard the trust our clients place in us.